It’s the first one that Microsoft goes by when it comes to deciding what money you get back or if you need to pay for an extra month. Cancelling after the first 30 days means you’ll still be charged for the full period in question.Īlso beware of any potential difference there might be between your renewal date and your billing date. Note the ‘initial’ in that promise - if you’re on a recurring subscription, you can only get a refund if you cancel during the very first month. If you cancel Xbox Game Pass or Xbox Live within 30 days of the initial purchase, you can get your money back. You’ll then get an email as proof you’ve cancelled. If you want to cancel immediately, and receive a partial refund if any is available, you must click. If you turn off auto-renewal, your subscription will stay active for the remainder of your current subscription term. ![]() Choose ‘Change’, and then “Turn off recurrent billing’ If you want to cancel auto-renewal on your Xbox Live Gold subscription, click Change and then click Turn off recurring billing.If you want to turn off auto-renew, then you can do so in a similar fashion. ![]() Find the subscription you want to cancel on the page and select the ‘Payment and Billing’ link below it.Here’s how Microsoft suggests you cancel an Xbox subscription - using a browser. ![]() See NBA stars live in off-season competitions, tune into the 24/7 NBA TV. How to Cancel Xbox Game Pass or Xbox Live Get non-stop summer basketball coverage in the NBA App.
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